Privacy Policy of Coralhub.com

On Coralhub.com, privacy issues are a high priority for us and we follow standard industry practices to maintain your personal information. We respect the privacy of our users and are committed to protect it in all respect. The privacy practices of this statement apply to our services available under the domain and sub domains of www.coralhub.com (the "Site") and apply generally to our parent, affiliates, subsidiaries or joint venture websites. By visiting this website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Site. Our intention behind this exercise is to build confidence in the minds of our valued users regarding the security of information shared with us and also to enable us to offer services that match customer expectations.


We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

  1. What information are collected and why


The information about the user as collected by us is: (a) information supplied by users; (b) information automatically tracked while navigation (Information) and c) additional sources.


A) INFORMATION SUPPLIED BY USERS:


To avail certain sites / services on our websites, users are required to provide certain information for the registration process namely:- a) your name, b) email address, c) sex, d) age, e) PIN code f) phone number g) birth date etc., and / or your occupation, interests, and the like. (All required information is Service Dependent). The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience. While you can browse some sections of our site without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.


B) INFORMATION AUTOMATICALLY TRACKED WHILE NAVIGATION:

While you traverse the pages of our website, we keep a constant tab on your behavior on our website. This information is utilized by us for internal research on the habits, the preferences of the user. We also make an attempt to understand better the background of our users so that we can develop our services qualitatively to give our users the finest shopping experience and thus better serve our users every step of the way. This information is compiled and analyzed on an aggregated basis and may include the URL you lasted visited, the next URL you go to after visiting our pages, information about the computer browser you are making use of as well as your Internet Protocol address famously known as “IP address”.

C) ADDITIONAL SOURCES:

In addition to the above, we may also collect personally identifiable information from you. Like if you are a buyer or a seller we may collect information which indicates your buying or selling patterns.

If you have credit card transactions with us then we gather additional data from you including but not restricted to credit card details like card number, validity period etc; your billing address and the like which we deem necessary for concluding a genuine transaction.

Where you personally contact us for any purpose whatsoever through e-mail or otherwise or when we receive information about you from other users of this website, then we may collect and maintain all such information that we gather in a file assigned specifically for preserving your information.

Also, if you register yourself through another site or if you use a website which services Coralhub.com or a website which aids the conduct of your activities on our website, then we may receive information from such websites about you.

  1. Use of your information


    • Your personal information is maintained by us in a file which is specifically assigned for storing details about you. We make use of information so stored in the file and also make use of other information that we gather from your activities on the Site (both past and present) for resolution of disputes, solving problems, collecting outstanding fees, inform you about online and offline offers, products, services, and updates, detect and protect the website against problems arising from error, fraud and other criminal activity and also ensure compliance with the Users agreement/Sellers Agreement.. To track down users having multiple accounts in different names we may access several accounts as we deem necessary to resolve issues whatsoever. The personal information you provide to us at the time of registering yourself should be fair, true and updated as per the clauses of the Users and the Sellers Agreement. To validate the veracity of such information that you provide us we may compare and cross check the given information from sources that we deem necessary.

    • Coralhub.com does not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending an e-mail to feedback@coralhub.com. (If you use more than one e-mail address to shop with us, send this message from each e-mail account you use.)

    • Coralhub.com may release account information when it believes, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Coralhub.com, our users, or others.

    • We may also use the information we collect to occasionally notify you about important functionality changes to our web site, new Coralhub.com services, and special offers we think you'll find valuable. If you do not wish to receive this information, pleasesend an email to feedback@coralhub.com to change your preferences. Just remember to change your preferences for each account or e-mail address you have left with us.

    • We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. We use personal information to provide the services you request, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

    • We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.



    • We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in--and to display content according to your preferences.

    • When we present information to our advertisers -- to help them understand our users and confirm the value of advertising on our website -- it is usually in the form of aggregated statistics on traffic to various pages within our site.

    • We use third-party advertising companies to serve ads when you visit our Web site. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you.


    • Where a user willingly fills up any form of an advertiser with personal information, the information is simultaneously collected by coralhub.com and the advertiser. The information is used by us i.e. Coralhub.com in accordance with the terms of this privacy policy and is used by the advertiser as per privacy policies governing the latter’s website. So, any information shared by you with such advertisers is beyond the control of coralhub.com and we strongly suggest you to carefully study the privacy policy of such advertisers before sharing any details.


    • When a seller places an advertisement, and it receives an expression of interest by the interested user, we will provide the contact information of the seller placing the advertisement as provided to us at the time of registration to the interested user. The seller on the other hand will be given the contact information of the interested user as given to us while registering.


    • We may outsource one or more aspects of the business, product and service operations that we provide to you on the Site (e.g., search feature, discussion boards, bill collection, affiliate and rewards programs etc.) and therefore we may provide some of your personal information directly to these third parties. Such third parties are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to aid the site related operation, unless you have expressly agreed to the same being put to additional use. In cases where such third parties collect your information directly you will be notified about the same and all additional information you provide them and their additional uses will be strictly up to you. If you provide additional information to such third parties directly, then their use of your personal information is subject to the privacy policy they have adopted and we shall not be responsible for any misuse thereof.


    • A major part of the information that we collect from you is shared by Coralhub.com with its parent company,its group or associate companies. All our group companies take great care while handling customer information and apply latest technology to keep your information secure. Coralhub.com, its parent, affiliates, subsidiaries, its joint ventures, or any combination of such, will share some or all of your personal information with another business entity in the event of a merger or our acquisition by that business entity. Where such an event happens we shall require the new entity to adopt this privacy policy with respect to your personal information.


    • We at Coralhub.com believe in strict compliance of all laws, rules and regulations. Also we are quite uncompromising when it comes to adhering to set rules and regulations. So, when a request is received from law enforcement agencies for investigation into alleged irregularities on the part of any user we shall disclose details including but not limited to name, address, telephone numbers, e-mail ID etc. of such user. We will not reveal details about you unless we receive a court order or similar legal procedure. However, when we believe it is expedient in the interest of the community to divulge details about you to law enforcement agencies we will do so without requiring any court order or similar legal procedure. We can also reveal such details about you to Intellectual Property rights owners under confidentiality agreements as may be necessary to investigate into contravention of Intellectual Property Rights.

    • We cannot guarantee that all of your private communications and personal information will not be disclosed in ways not otherwise described in this Privacy Policy. Some times third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information collected from the Site. Therefore, although we exercise a great degree of care and caution in handling you personal information, we do not guarantee and neither should you expect that the private details given by you will never be disclosed.


      • We will personalize your shopping experience by using your purchases to offer our recommendations about the books and other merchandise that might interest you. For this, we monitor customer traffic patterns and site usage to develop the design and layout of our store.

(3) Your use of other users' information

We provide users with the contact information of other users viz. the Coralhub ID, the e-mail address and other information. Sellers are provided with the details of the buyer and vice-versa via the electronic mail. By accepting the terms and conditions laid out in the Users agreement you agree to utilize the information so provided by Coralhub.com, through its communications or information gathered by you by way of a transaction on Coralhub.com solely for Coralhub.com-related communications excluding unsolicited commercial messages; using co-branded services offered through the website (e.g. insurance, and fraud complaints), and any other purpose that such user expressly opts into after adequate disclosure of the purpose(s).In all cases, you must give users an opportunity to remove themselves from your database and a chance to review what information you have collected about them.

Additionally, you are restricted from disclosing information obtained about other users to third parties unless you have obtained the written consent of Coralhub.com and the written consent of such person whose information you so wish to disclose.

You are also discouraged from adding the e-mail addresses of our users to your mailing lists, even users with whom you may have entered into a transaction through Coralhub.com without their express consent.

(4) Minors :

If you are a minor i.e. under the age of 18 years, you shall not register as a member of the Website and shall not sell or purchase any items on the Website. As a minor if you wish to purchase or sell an item on the Website such purchase or sale may be made by your legal guardian or parents who have registered themselves as Users of this Website provided such purchase or sale is not in respect of items meant for adults


(5) Cookies :

A "cookie" is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.

(6) Links to Other Sites :

(a) Our site links to other websites that may collect personally identifiable information about you. Coralhub.com is not responsible for the privacy practices or the content of those linked websites. Such sites are governed by their respective privacy policies, which are beyond our control. Once you leave our servers (you can tell where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information.

(b) Third-Party Merchants and Advertisers:

You acknowledge that Coralhub.com does not control the performance of merchants or advertisers that appear on Coralhub.com. Therefore, if you choose to purchase a product or service, you release us from any and all claims you may have regarding the third party's failure to deliver or perform. We use other third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you.

(7) What we do to keep this information secret


All information gathered on Coralhub.com is securely stored within the Coralhub.com controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access. Regardless of the precautions taken by us we cannot ensure or warrant the security of any information you transmit to us, and you transmit such information at your own risk.

(8) What you can do to protect your information

Do not disclose your passwords to the Site or your account information to any other person.

(9) Financial Transactions and Taxes

If you make any financial transactions on Coralhub.com, including paying for advertising banners, product placements, products or services, you may be asked for credit card or other payment information. You agree that all information you provide is accurate, complete and current and that you will pay all charges owed, including any applicable taxes. You agree that you are solely responsible for any personal income reporting and tax payments required of you by applicable government authorities.

(10) Disclaimer of Warranties


Your use of Coralhub.com is at your own risk. This website is provided by Coral Hub Online Services Private Limited (CHOSPL) on an "as is" and "as available" basis. To the full extent permissible by applicable law, cyber site disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose and non-infringement. You acknowledge that any warranty that is provided in connection with any of the products or services made available on or through Coralhub.com is provided solely by the owner, advertiser or manufacturer of that product and/or service and not by Coralhub.com.

Coralhub.com. makes no representations or warranties of any kind, express or implied, as to the operation of the website or the information, content, materials, or products on the website, including that

Your sole remedy for dissatisfaction with Coralhub.com, site-related services and/or content or information contained within the site is to stop using the site and/or its services. Any material downloaded or otherwise obtained through the use of Coralhub.com is done at your own discretion and risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.

(11) Your consent

By using our web site, you consent to the collection and use of this information by Coralhub.com. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

(12) Providing false information:

Users/ sellers agree that the information they provide to us like names, address, telephone numbers, mobile numbers, fax numbers etc. during the registration process or at any other time will be true , fair and updated. If it comes to our notice that such information provided by you is incorrect either wholly or in part then we may resort to any of the following actions:

  1. cancellation of listing

  2. limits placed on account privileges

  3. forfeiture of Fees on cancelled listing

  4. termination of account.

(13) Public Circulation of contact information:

Any contact information acquired during the course of any transaction on Coralhub.com is deemed to be confidential information and you shall not publicly circulate or attempt to circulate information so obtained through web pages, online forums, newsgroups etc.

(14) Security

The team at Coralhub.com employs latest technology and techniques to keep your information secure and free from misuse. Furthermore, all of the customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain correctness of data, and ensure correct use of information

(15) Termination

Coralhub.com reserves the right to discontinue in whole or in part any portion of Coralhub.com services or programs with or without notice.

(16) General

This Policy is governed by the laws of Mumbai, India, without regard to its conflict of laws principles. Jurisdiction for any claims arising under or out of this Policy shall lie exclusively with the state courts in Mumbai, India. If any provision of this Policy is found to be invalid by a court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Policy, which shall remain in full force and effect. UNDER NO CIRCUMSTANCES SHALL CORALHUB.COM HAVE ANY LIABILITY WHATSOEVER FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES ARISING OUT OF THE BREACH OF THIS POLICY, HOWEVER OCCASIONED.



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